Privacy Policy
Last updated: February 25, 2026
1. Information We Collect
When you use Muze, we collect information you provide directly, such as your name, email address, and payment details when you create an account or subscribe to a plan. We also collect usage data including pages visited, features used, and generation history to improve the platform.
2. How We Use Your Information
We use your information to:
- Provide, maintain, and improve the Muze platform
- Process transactions and send billing-related communications
- Send product updates, security alerts, and support messages
- Analyze usage patterns to improve performance and features
- Comply with legal obligations
3. Data Storage & Security
Your data is stored securely using industry-standard encryption. We use Supabase for database and authentication services, with data hosted in SOC 2 compliant data centers. We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, or destruction.
4. Third-Party Services
Muze integrates with third-party AI model providers (such as fal.ai and OpenRouter) to process your generation requests. When you use these models, your prompts are sent to the respective provider for processing. We do not share your personal account information with these providers.
6. Your Rights
You have the right to:
- Access, update, or delete your personal data
- Export your data in a machine-readable format
- Opt out of marketing communications
- Request restriction of processing
- Lodge a complaint with a supervisory authority
7. Data Retention
We retain your personal data for as long as your account is active or as needed to provide services. Generation history is retained according to your plan limits. You may request deletion of your account and associated data at any time.
8. Children's Privacy
Muze is not directed to children under 13. We do not knowingly collect personal information from children under 13. If we learn we have collected such information, we will delete it promptly.
9. Changes to This Policy
We may update this privacy policy from time to time. We will notify you of material changes by posting a notice on the platform or sending an email to the address associated with your account.
10. Contact
If you have questions about this privacy policy or your personal data, contact us at privacy@muze.ai.
Future Nostalgia Studios Inc.
2261 Market Street STE 5610
San Francisco, California 94114
See also: Terms of Service